Business Development Representative

Diligent Pharma is seeking a full-time motivated and results-driven Business Development Representative (BDR) to join our growing commercial team. Reporting directly to the Head of Sales, this individual will play a key role in driving top-of-funnel growth and fueling the company’s revenue pipeline.

The BDR will be responsible for identifying and connecting with high-value prospects within the life sciences and clinical research ecosystem. They will engage potential clients through targeted outreach—via phone, email, LinkedIn, and other channels—to generate qualified meetings for the sales team.

This role is ideal for someone who thrives on proactive outreach, can work independently, and takes ownership of their pipeline-building efforts. Success will be measured by qualified meetings booked, not just volume of outreach activity.

Core Responsibilities

• Prospect and engage: Identify and reach out to potential clients through outbound calls, personalized emails, and social outreach (primarily LinkedIn).
• Qualify leads: Evaluate prospect fit based on Diligent’s ideal customer profile, business needs, and buying readiness.
• Book meetings: Schedule qualified discovery calls or demos with decision-makers for the Sales Executives and Head of Sales.
• Own your pipeline: Manage all outreach activity, follow-ups, and pipeline stages within the CRM to ensure accurate tracking and forecasting.
• Collaborate cross-functionally: Work closely with sales leadership and marketing to refine messaging, target lists, and campaign strategies.
• Continuously improve: Stay informed about Diligent’s solutions, market trends, and the clinical trials ecosystem to articulate the company’s value proposition confidently.
• Meet performance goals: Consistently achieve or exceed weekly and monthly targets for meetings set and opportunities created.
• Contribute ideas: Provide insights from prospect interactions to help optimize outreach strategies and inform the go-to-market approach.

Experience

• 1–3 years of experience required in a sales prospecting, lead generation, or SDR/BDR role with a proven record of booking qualified meetings
• Experience in clinical trials or life sciences industry preferred
• Experience using AI tools for research, personalization, or prospecting efficiency preferred
• Bachelor’s degree or equivalent experience

Knowledge

• Tech-savvy, with proficiency in modern CRM systems and outreach tools

Abilities

• Ability to engage prospects in a consultative conversation
• Strong written and verbal communication skills
• Organized and disciplined, with strong attention to detail and time management
• Self-motivated and proactive
• Ability to comfortably work independently and own outcomes
• Capable of quickly understanding client pain points and mapping them to Diligent’s solutions
• Resilient and persistent, maintaining positive momentum through rejection and long sales cycles
• Analytical and curious
• Collaborative mindset, with a willingness to share learnings and work closely with sales and marketing peers

About Diligent Pharma

Diligent Pharma is a trusted Quality and Compliance organization serving the clinical trial industry. We connect Trial Sponsors and pre-qualified Vendors through a secure, purpose-built platform that streamlines and accelerates vendor discovery, qualification, and management—delivering faster study start-up, greater efficiency, and stronger compliance for everyone involved.

Our innovative model and technology solve the decades-old problems that still plague our industry: vendor qualification is too slow and redundant. Sponsors continue to qualify vendors in silos, conducting the same audits repeatedly, while vendors must host those same audits time and time again. The result is an immense waste of time and resources across the ecosystem. Diligent Pharma breaks this dysfunction by serving as a truly independent third party that qualifies vendors once on behalf of multiple Sponsors—providing Sponsors with fast access to regulatory mapped qualification and the confidence to move their partnerships forward faster.

We’re on a mission to help deliver life-saving treatments to patients faster by accelerating the pace of clinical research.

Why You’ll Love Working at Diligent

At Diligent, we believe great work happens when people feel empowered, trusted, and supported. We’re building a culture of ownership, growth, and balance—backed by competitive benefits designed to help our team thrive.  The salary range for this position is $60,000-80,000 plus commission based on meetings booked. We also offer:

• Unlimited Paid Time Off (PTO)
• Comprehensive Health Insurance
• 401(k) with Company Match
• Remote-First Work Environment