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Licensing Specialist

Job description

The Role
TimelyCare is seeking a Licensing Specialist to provide administrative support with Licensing to our network of providers including Physicians, Nurses, and Licensed Social Workers. The Licensing Specialist at TimelyCare must be a self-starter, comfortable with ambiguity, and able to drive results. They will be expected and empowered to establish processes and create workflows needed to be successful in this role. 

What You’ll Do
  • Establish, facilitate, and maintain efficient, quality processes for obtaining and renewing state, DEA, and Prescriptive Authority licenses in all 50 states for Physicians, Nurses, and Licensed Mental Health providers (LPC, LMFT, LCSW).
  • Establish and maintain tracking of workflow steps required for obtaining licenses in all 50 states.
  • Monitor progress and approval of submitted licenses ensuring all items are completed and submitted in a timely manner.
  • Update and maintain license records in established systems or databases.
  • Communicate effectively internally and externally with providers, stakeholders, and licensing boards on the progress of licenses.
  • Serve as the primary point of contact for all matters related to licensing.
  • Understand, follow, and document state requirements for obtaining licenses for work required at TimelyCare.
  • Problem-solve any issues that may arise with License submission to state boards to ensure timely resolution.
  • Provide key input into further development of this role and additional duties such as, but not limited to, license renewals and Continuing Education requirements. 
  • Submit and track enrollment applications for providers with commercial, government, and other third-party payers.
  • Assist Providers with updating and maintaining CAQH profiles. 
  • Handle any additional duties assigned to you by your leadership team to support the mission of TimelyCare.

  • What You Bring
  • Bachelor's Degree in Health Care Administration or Related Field
  • 5+ years of Provider Licensing experience in a multi-state environment
  • Experience in a Credentialing System (MD-Staff) is preferred

  • Benefits + Perks
  • Paid Company Holidays + No work on your birthday!
  • Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
  • Variable bonus eligibility on a quarterly basis
  • Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance 
  • Company-paid group Life Insurance + Company-paid Short Term Disability
  • Concierge benefit support services
  • 401(k) with employer match 
  • Free access to TimelyCare virtual medical and mental health support for you and your immediate family
  • Mission-Driven Purpose with a Supportive Team Culture
  • TimelyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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