Deputy Program Manager

Requisition ID: 2025-4064 Job Summary:

The Deputy Program Manager / Staffing Lead (DPM) manages the surge staffing model for Project SWIFT, including deployment rosters, credentialing pipelines, personnel readiness, and staffing alignment with activation timelines. The DPM supports the PM in governance, reporting, and daily operational oversight while serving as the operational lead for workforce planning and execution across pre-deployment, go-live, and stabilization phases.

Primary Responsibilities:

• Manage surge staffing demand planning, role mix, and labor-hour forecasting across sites
• Oversee credentialing pipelines (VetPro, eApp, PIV, training completion) to ensure staff readiness
• Coordinate rapid deployment and re-tasking of clinical, informatics, technical, and operational staff
• Track staffing burn-down, onboarding timelines, and replacement requirements
• Support program governance, reporting, and risk management activities
• Serve as a key operational liaison between C4 leadership, site leads, and staffing teams

Minimum Qualifications:

• Bachelor’s degree
• Minimum of 6 years of experience in healthcare areas relevant to this PWS
• Demonstrated experience leading projects involving staffing for integrated healthcare systems
• Experience planning, executing, and closing projects in complex, multi-site healthcare environments
• Able to obain and maintain a public trust clearance
• Legal Authorization to work in the U.S.

Client Information:

Project SWIFT (Scaled Workforce for Implementation and Facility Throughput) provides surge staffing, command-and-control, and operational stabilization support to VA medical facilities during Federal Electronic Health Record (EHR) deployments. The program is designed to maintain access to care, protect patient safety, and stabilize clinical and administrative operations before, during, and after EHR go-live events.

 

Through a centralized Command and Control Center (C4) and coordinated onsite support teams, Project SWIFT delivers readiness planning, at-the-elbow (ATE) assistance, clinical and operational backfill, and post-deployment stabilization across concurrent VA facility activations. The program supports Pre-Deployment, Go-Live, and Stabilization phases, enabling facilities to recover throughput, reduce disruption, and achieve steady-state operations while capturing lessons learned to continuously improve future deployments.