Project Manager (Remote)

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

About MDLinx

MDLinx is on the path to transform its business and product line-up from endemic to omnichannel engagement model, aiming at fulfilling the promise of true omnichannel approach to pharmaceutical brand promotion – “right message to the right physician at the right time on the right channel”. Our goal is to provide pharmaceutical brands with best-in-class personalized HCP engagement programs across the wider media ecosystem, designed to accelerate disease state and brand knowledge penetration, lead generation, and customer conversion. Our ambition is to leverage an omnichannel approach to establish a new philosophy for physician engagement, shifting from delivery to belief engineering.

Due to our continued growth, we are hiring for a Project Manager at MDLinx.

This role owns end-to-end delivery of MDLinx programs across omnichannel and endemic environments, ensuring that every execution—email, display, alerts, clicks, banners, and onsite experiences—launches accurately, performs as intended, and contributes to MDL’s belief-building engagement model.
You are the operational bridge between MDL’s audience intelligence, endemic context, and omnichannel activation.
You are the point person for the clients, ensuring excellent experience, pre-, at- and post-sale.

Core Responsibilities:

• Campaign & Program Delivery Excellence
  • lead execution of integrated omnichannel campaigns including email, onsite modules, display, video, social, sponsored clicks and MDL endemic formats (alerts, banners, sponsored placements)
  • own campaign setup, QA, launch, pacing, optimization, and close-out
  • ensure 100% delivery accuracy across all channels and formats
  • manage project timelines and day-to-day deployment
  • coordinate closely with Editorial, Product, and Ad Ops to ensure contextual alignment, accurate targeting and proper content placement
  • capture screenshots and proof-of-placement documentation
  • support RFP process (TL match, estimates and quotes)
• Omnichannel Orchestration & Pacing
  • Monitor daily pacing, KPIs, and delivery risk across all live programs
  • Surface under-delivery risks early with clear mitigation plans
  • Maintain visibility across overlapping endemic + external channels
  • Support optimization recommendations and delivery strategy in partnership with Marketing, Edit, Product
• Cross-Functional Project Management: serve as execution hub across sales, editorial, product, engineering, data and ad ops on the designated projects
  • Maintain clear timelines, trackers, and documentation
  • Lead internal status updates and campaign readiness checkpoints
• Client & Agency Collaboration: act as primary operational contact for assigned programs translating complex execution details into clear client communication
  • Kick-off meetings
  • Concept reviews
  • Ongoing delivery updates
  • Veeva submissions
  • Contracts, reporting, billing & operational hygiene
  • Generate pacing and performance reports using internal dashboards (in partnership with data analytics and marketing)
  • Maintain accurate campaign records and trackers
  • Support billing reconciliation and delivery validation vs Ios
  • Ensure regulatory and process compliance (MLR, approvals, archiving)

Education and Training Required

• Bachelor’s degree or equivalency preferred

Required Experience & Skills

• 3–5 years of experience in:
  • Omnichannel campaign delivery
  • Digital media operations
  • Pharma media and advertising
• Hands-on experience with:
  • Email + display + onsite executions
  • Target lists, pacing, QA, and reporting
• Strong organizational and multitasking skills
• Clear written and verbal communicator
• Strong Excel and PPT skills
• Comfortable operating in a fast-moving, matrixed environment

Preferred

• Experience with endemic platforms or publisher-owned media
• Familiarity with CRM/CDP-enabled activation models
• Understanding of engagement quality vs impression volume

Benefits:

A career opportunity with M3 USA offers competitive wages, and benefits such as:

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day

*M3 reserves the right to change this job description to meet the business needs of the organization

M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate.

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