Remote Records Processing Agent

The Remote Records Processing Agent processes incoming and outgoing electronic mail containing medical records and requests for records as well as document reproduction while maintaining production and quality levels through tracked metrics.

• Process records received on CDs, Flash Drives, and other electronic storage devices
• Completes all responsibilities as outlined on annual Performance Plan.
• Completes all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

• High School diploma, GED, or equivalent work experience
• Demonstrated ability to give close attention to details, including planning, executing, and follow up procedures
• Ability to type 35 words per minute preferred
• Previous experience in a mailroom environment preferred

Mental Requirements:

• Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
• Demonstrated ability to provide constructive feedback and coaching.

Working Conditions and Physical Requirements:

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• No adverse environmental conditions expected.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.

Base compensation is $17.75 an hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Nonexempt employees are eligible to receive overtime pay for hours worked in excess of 40 hours in a given week, or as otherwise required by applicable state law.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Date of posting: MM/DD/2026

Applications are assessed on a rolling basis. We anticipate that the application window will close on MM/DD/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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