Learning Systems Administrator

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

420 LIVE OAKS BLVD

City:

CASSELBERRY

State:

Florida

Postal Code:

32707

Job Description:

Collaborates with Learning System team, and stakeholders to maintain and refine the Learning System Serves as liaison to Learning System stakeholders for service improvements and changes. Provides operational support, development, troubleshooting, and testing use-cases to leverage platform capabilities for customer needs. Facilitates Learning System Administrator training at various levels as determined by the corporate Learning Systems team. Maintains workflow system to triage incoming service requests. Responds to shared inbox and ServiceNow ticketing system for troubleshooting and customer support within service standards. Develops and trains support educational materials on the Learning System for the Division. Assists in leveraging Learning System capabilities to develop and support educational activities. Arranges and participates in meetings and project team activities. Consults with Learning Systems Administrators, Educators, and leaders to meet training requirements. Manages communication with stakeholders to ensure alignment with organizational goals. Demonstrates expertise in course proofing and testing. Other duties as assigned.

Shift Information: Monday-Friday 8am-5pm (remote)

Education:
• Bachelor's [Required]
• Master's [Preferred]

Field of Study:
• in Instructional Technology, Education, Business or applicable discipline

Work Experience:
• 2+ experience in learning systems software or similar technology administration. [Required]
• Demonstrated learning systems administration experience. [Preferred]
• Experience with Lean Six Sigma, or other process improvement methodologies. [Preferred]
• Experience with Shared Content Object Reference Model (SCORM) conformant instructional objects. [Preferred]
• Experience with Tin Can (xAPI), and cmi5 standards in learning systems. [Preferred]
• Experience working in healthcare system instructional technology or learning environment. [Preferred]

Licenses and Certifications:
• Project Management Professional (PMP) [Preferred]
• Program Management Professional (PgMP) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$54,230.45 - $100,875.88

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.