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Operations Associate

Job description

FitXR is building the future of fitness. Forget products for people who already enjoy exercise. This is about fitness for the 96% of people who don’t go to the gym and who haven’t already built habits around movement. Operating at the intersection of spatial and wearable AI, we build experiences which prove that exercise can be fun and for everyone. 

While nothing compares to trying it yourself, this trailer gives you a taste. 

This role is about running processes excellently and finding ways to take it up a notch from there. You’ll own day-to-day people ops and business support. You’ll follow playbooks, keep systems accurate, make sure nothing slips and automate the repetitive things that shouldn’t need human effort twice. 

You’ll report into our Chief of Staff and offer close support to the Senior Leadership Team. 

This is a role for someone who takes pride in diligence, consistency and getting the details right.


What you’ll be doing

People Ops
  • Managing onboarding and off-boarding end to end - think smooth experiences around systems access, documentation and equipment

  • Coordinating benefits, devices and merch

  • Setting up and ending freelance contracts on Deel + issuing new employment contracts

  • Automating repetitive workflows with tools like Zapier and vibe coding internal apps

Business Ops
  • Supporting the product team with tooling ops + marketing team with social posting

  • Logistics, prep and travel coordination for SLT, board and whole company meetings

Chief of Staff Support
  • Supporting operational spikes around high-intensity periods and recurring events like annual summit + performance review cycles

Who you are

  • 1–2 years’ experience in an operations role in a fully remote start-up

  • Someone who thrives in the engine room - keeping multiple critical workstreams moving at pace

  • Diligent and detail-oriented - you take pride in the accuracy of your work 

  • Calm under pressure and comfortable handling sensitive information

  • Process-driven and organised 


This role won't be a good fit if…

  • You’d rather be doing strategy than execution 


Benefits

🌎 Fully remote: your life, your way of working
🏝 Genuinely flexible and unlimited paid time off
📈 Stock options
🌱 £800 per annum learning budget
🧘 £900 per annum wellbeing budget + private health insurance available 
🏡 £400 home office set-up budget 
🪐A Meta Quest 3 to get you immersed in FitXR and the wider VR ecosystem
✈️Work from anywhere scheme to combine work and travel
👶 12 weeks fully-paid family leave which everyone, irrespective of gender or sexual identity, is entitled to from day one

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