ROI Processor

Purpose: The ROI Processor is responsible for efficiently and accurately processing all release of information (ROI) medical record requests while maintaining the highest level of patient confidentiality. *This is a 100% remote position*

Orientation: Monday, March 30th from 9am-2pm

Training hours: 7:30am-4pm Monday-Friday

Regular hours: 7am-3:30pm or 8am-4:30pm Monday-Friday

Essential Duties and Responsibilities:

• Process all medical records requests in primary account whether standard or audit request.
• Responsible for accurately verifying all data as it is listed on the medical record release
• Communicate any issues regarding the account to their direct report
• Maintain up to date knowledge of all accounts to ensure accurate processing.
• Maintain daily production numbers
• Responsible for keeping account current to ensure we remain compliant
• Must comply with our company privacy and security policies as well as all federally mandated HIPAA regulations.
• Required to attend mandatory meetings and trainings, work scheduled overtime with minimal notice, and perform other duties as assigned per business needs.

Qualification Requirements:

To perform the job successfully, an individual should demonstrate the following:

• Must be at least 18 years of age.
• Able to read, write and speak English.
• Able to maintain confidential information.
• Successfully pass and maintain acceptable background checks and security clearances.
• High school diploma, or equivalent.
• 2 years of medical record processing experience.
• Knowledge of medical terminology.
• Basic proficiency in navigating within an Electronic Health Record (EHR system).

Perks and Benefits:

• 5 days of PTO (10 days of PTO upon 1st anniversary)
• Paid Holidays
• Company Paid Life Insurance
• 401k/Roth IRA Match available after waiting period
• Medical, Dental, and Vision insurance available after waiting period