File Support Coordinator

Job Summary:

As a File Support Coordinator at Medefy Health, you will support the ongoing stability, accuracy, and reliability of file-based data integrations across internal teams and external partners. This role plays a critical part in maintaining seamless data exchange for existing and renewing clients by coordinating implementation and post-implementation support, change management, and issue resolution related to client and trading partner file feeds.

This position is ideal for someone who thrives in a fast-paced SaaS environment, enjoys working cross-functionally, and brings a strong mix of technical curiosity, organization, and ownership. The File Support Coordinator is comfortable interfacing with clients and trading partners, gathering and interpreting file specifications, validating test files, and managing changes that impact production data flows.

About our awesome company, Medefy Health...

Medefy Health (www.Medefy.com) is a leading SaaS benefits navigation company, dedicated to simplifying the way employees’ access and utilize their benefits. Our mission is to drive better health and financial outcomes for our users while supporting HR teams and broker partners with seamless, data-driven solutions. 

Our company is headquartered in Tulsa, OK. We’re proud to be Oklahoma’s #1 fastest-growing company and rated by Inc. Magazine as the 37th fastest-growing tech company and the 288th fastest-growing company overall in the USA, and our story is still being written!

Healthcare is only getting more complicated, and more expensive, for employers and their employees. This is where Medefy Health comes in. We’re on a mission to eliminate the stress on hard-working families caused by an impossible to navigate healthcare system. All while saving them, and their employers, a significant amount of time and money. We demolish barriers between healthcare and the people who need it, and we need your help to further our mission!