Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Gift Accounting Web Content Management Fundraising Analytics Slack (Software) Merchant Services Vendor Management Campaign Management Database Queries Microsoft Dynamics CRM Anvato Google Workspace Business Process Automation KPI Reporting Data-Driven Decision Making Online Communication Stakeholder Communications

Other Skills

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Google Sheets
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Troubleshooting (Problem Solving)
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Non-Verbal Communication
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Time Management
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Teamwork
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Detail Oriented
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Relationship Building
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Problem Solving

Convention of States

Non-profit Organization - Charity

About Convention of States

The Problem Our nation is in peril. The public widely believes that America is headed in the wrong direction. They believe the future prospects are troubling, not only for this generation but for gen- erations to come. The monstrous federal debt, the power grabs of the federal courts, and the escalating power of an irresponsble centralized government could ultimately result in the financial ruin of generations of Americans. The Solution Our current situation is precisely what the Founders feared. They knew the federal government might one day become drunk with power, so they gave us a solution in Article V of the U.S. Constitution. Article V says that upon successful ‘application’ by 34 states, the states can convene a Convention of States to propose constitutional amendments. Under the Convention of States Project resolution, these amendments would be limited to imposing fiscal restraints on the federal government, limiting the power of the federal government, and mandating term limits. This would allow proposed amendments that limit executive orders, federal spending and taxation, and terms of office for Congress and the Supreme Court. What kind of amendments would you propose? These amendments only become part of the Constitution after they are ratified by 38 states, rendering the “runaway convention” objection virtually unthinkable. When 38 states agree on something, it’s not a runaway — it’s a mandate! The Strategy The Convention of States Project is recruiting and mobilizing a permanent army of trained political activists in 3,000 state house and legislative districts across the country. These district captains will each recruit 100 people, who will call or write their state legislators, voicing their support for a Convention of States. In other words, we have more than a general philosophy; we have a well-organized strategy.

Company type: TPE

Industry: Non-profit Organization - Charity

Founded: 2018

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Job description

Description

This full time role is responsible for the day-to-day support and strategic growth of fundraising programs. The Monthly Donor Program Manager works to develop and execute strategies to acquire, retain and upgrade small donors, as well as cultivate strong relationships with supporters. The primary focus of the position is to increase revenue with the overall goal of supporting the organization’s overall fundraising goals. This role reports to the Senior VP of External Relations (Development).

Requirements

Implement and track results of retention strategies to ensure ongoing support from existing small donors.
Create retention strategies and programs to improve small donor retention rates and track performance.
Establish personalized communication plans for small donors, including organizing quarterly calls with the organization's President, email updates, acknowledgement of their gifts, and more.
Monitor donor satisfaction and address concerns and/or feedback in a timely and professional manner.
Monitor and track small donor giving trends and anomalies via reporting and program queries utilizing merchant processing software and spreadsheets.
Ensure appropriate follow-up is conducted with each donor. Some of the follow-up is automated via SalesForce and some is dependent on action by the Manager or team members. Appropriate follow-up includes sending emails, phone calls, and physical mailing depending on level of giving.
Maintain updated email, phone script, and letter content as they relate to current events in the legislative session and state & national politics.
Lead Monthly Donor Program design, growth strategy, and execution, including but not limited to projects like the annual membership card drive.
Coordinate and collaborate with other members of the Development Team and members of the Comms, Operations, and Grassroots Teams to develop and deploy plans and materials to attract new small donors via email, direct mail, social media, website, and phone calls.
Spot trends in donor giving patterns through analysis of the donor file, and identify best candidates for larger giving or monthly giving.
Work closely with other Development Team members and the direct mail contractor and caging company with the goal of modifying and improving donor experience as well as developing campaign materials with an eye on growth of the program and donor retention.
Analyze key performance indicators related to the fundraising program found in the Dashboard in Salesforce for improving and growing the program.
Provide regular reports on program performance, trends and opportunities for improvement.
Use data to inform decision-making and adjust strategies for optimal results.
Provide data to the communications team to update the website quarterly.

Skills & Experience

1-3 years of experience in Customer Service or Development with a focus on monthly donor programs and projects preferred.
Experience in systems such as Google Suites, Salesforce or similar DMS, Slack, Anedot, and other merchant processing systems and extensive working knowledge of technology with the ability to troubleshoot basic tech issues.
1-3 years of experience in data analysis with the ability to communicate trends and develop appropriate actions as a result.
Excellent written and verbal communication skills.