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Implementation Manager

Job description

Description

This role is a remote position which will require up to 50% travel.


Who We Are:

NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations —with a suite of scalable solutions that integrate software, intelligence and expert support that can illuminate savings, expand access, and elevate patient care. 


What We Are Looking For:

At NuvemRx, we know high standards must be maintained to deliver impact at scale, and we want to work with people that embody our core values:

  • Mission Always: Every choice is a chance to service our customer. Every choice is a chance to serve -and make healthcare better for all. We don’t just check boxes- we make choices that serve people and move the mission forward. 
  • Be A Pioneer: Find the problem. Invent the Solution. We don’t wait for direction—we take initiative, stay resourceful, and create what’s needed - not just what’s expected. Pioneers chart new territory with vision, courage, and grit. We learn quickly and turn challenges into momentum.
  • Do the Right Thing the Right Way: We lead with care, respect, and compliance—and we don’t cut corners. We solve the right problems the right way, always balancing speed with thoughtfulness, and outcomes with ethics.
  • Stronger Together:  Own Your Role. Play for the Team. We bring diverse voices together to solve hard problems with humility and shared ownership. We challenge each other with respect, hold each other accountable, and strive to be the best for the team—not just on the team.

Because we are a fast-growing company with a bold mission and a lot of work to do, every employee of NuvemRx must also have growth company DNA, which requires either success working in a fast-paced VC/PE-backed early-stage company with high expectations or the underlying qualities that create that success including: high-motor, comfort with ambiguity, resilience in all of its forms, and a growth mindset. Things change quickly and frequently at NuvemRx, so we need team members that are at the top of their game and can shift gears, alter direction, and keep going at pace. You must be a playbook writer and executor, able to make plans that both meet the current moment and contemplate the future and then implement them. No matter your job level, you will own your work from beginning to end, take feedback well, prioritize what matters, never rest on your laurels, stay positive and resilient, and make data-driven decisions. We are looking for a smart, driven Director of Privacy to operationalize privacy and privacy-related compliance requirements into practical, business-aligned processes. 


 Position Summary

The Implementation Manager supports the successful launch of covered-entity–owned pharmacies, primarily serving 340B-covered entities such as Federally Qualified Health Centers (FQHCs). This position works closely with senior implementation leaders to help move pharmacy projects from approved plan through construction, go-live, and early stabilization.

This role is well-suited for candidates interested in pharmacy operations, healthcare consulting, or 340B program administration who are looking to build a strong foundation through hands-on implementation experience in a regulated healthcare environment.


Support Pharmacy Implementations

· Assist with the setup and launch of new covered-entity–owned pharmacies

· Track implementation tasks, timelines, milestones, and deliverables

· Coordinate activities across internal teams, clients, contractors, and external vendors

· Support readiness planning to ensure alignment between construction completion and operational launch

· Lead customer engagement activities including calls, on-site visits, etc.


Construction & Site Build Support

· Assist senior leaders in coordinating new pharmacy build-outs and renovation projects

· Help track construction milestones, inspections, equipment delivery, and site readiness requirements

· Coordinate with architects, contractors, technology vendors, and pharmacy equipment suppliers to ensure timely installation and setup


 Support preparation for Board of Pharmacy inspections and other site-related regulatory reviews

Regulatory & Operational Support

· Assist with pharmacy licensing, payer enrollment, and vendor onboarding activities as needed

· Assist with the implementation and store readiness procedures pre-go live such as BOP requirements, compliance procedures

· Collect, organize, and maintain required documentation (e.g., NPI, NCPDP, applications, contracts)

· Coordinate the implementation of pharmacy systems, wholesaler, and third-party partner setup

· Help ensure operational workflows align with physical layout and regulatory requirements


340B Program & Compliance Support

· Assist with configuring 340B-related workflows under senior guidance

· Support documentation and processes that promote ongoing compliance

· Help maintain audit-ready records and organized implementation files


Go-Live & Transition Support

· Provide onsite support during pharmacy go-live and early stabilization periods

· Track issues, follow-ups, and resolutions

· Support transition from implementation to ongoing pharmacy operations


Documentation & Process Improvement

· Maintain clear implementation documentation, trackers, and status updates

· Contribute to internal templates, checklists, and implementation playbooks

· Apply best practices across multiple implementation projects

Requirements

Education & Experience

· Certified pharmacy technician

· Interest in pharmacy operations, healthcare services, or 340B programs

· Exposure to healthcare, construction coordination, project support, or regulated environments preferred


Skills & Competencies

· Strong organizational skills and attention to detail

· Ability to manage multiple tasks and shifting priorities

· Clear written and verbal communication skills

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