E-Commerce Assistant

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

• Minimum of 2-3 years experience in e-commerce, online retail, or a related administrative role. 
• Strong written English skills, with the ability to communicate clearly and effectively in all forms of correspondence. 
• Proficient in e-commerce platforms (e.g., Shopify, WooCommerce) and tools such as Google Workspace and Microsoft Office. 
• Excellent organizational skills with a keen attention to detail and the ability to manage multiple tasks simultaneously. 
• Strong analytical skills to interpret data and make informed decisions that enhance business performance. 
• Ability to work independently and as part of a team, demonstrating initiative and a proactive approach to problem-solving.

Core responsibilities:

• Manage day-to-day operations of the e-commerce platform, including product listings, inventory updates, and order processing. 
• Assist in the development and execution of marketing campaigns, including email marketing and social media promotions.
• Conduct market research to identify trends, competitors, and customer preferences to inform product offerings. 
• Maintain accurate records and documentation of sales, inventory, and customer interactions. 
• Provide exceptional customer support by responding to inquiries and resolving issues promptly via email and chat. 
• Collaborate with cross-functional teams, including marketing and logistics, to ensure smooth operations and timely deliveries.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!