Lightning UI & JavaScript Developer.

Posting Title :

Lightning UI & JavaScript Developer

Qualification :

Any graduation

Experience :

4 to 8 years

Must Have Skills :

AWS Lambda

• Amazon Connect Streams API
  

• Amazon EventBridge
  

• Amazon SQS / SNS
  

Good to Have Skills :

Outbound click-to-call

• Last-agent routing
  

• Skill-based routing
  

• Automated messaging on call outcome
  

• Voicemail routing
  

• Queue-based dashboard
  

Roles and Responsibilities:

Design, build, and optimize Amazon Connect Contact Flows (IVR, queue flows, disconnect flows, callback flows, voicemail, last-agent routing).

• Configure and manage Phone Numbers (DIDs, toll-free), routing profiles, and queues.
  

• Implement Agent Experience features – Contact Control Panel (CCP), call controls, metrics.
  

• Implement call recordings, S3 storage, encryption policies, and retention settings.
  

• Develop Lambda functions for API-based integrations and dynamic routing logic.
  

• Configure Call Disposition / Wrap-Up codes and return values to external systems
  

Location :

Remote

CTC Range :

20 to 30 LPA

Notice period :

Immediate

Shift Timings :

General

Mode of Interview :

Virtual

Mode of Work :

Mode of Hire :

Contract