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Software Development Manager

Job description

About NMG:

Nationwide Marketing Group works on behalf of thousands of independent appliance, furniture, bedding, electronics, specialty electronics, custom installation and rent-to-own dealers helping them grow their businesses and thrive on their own terms. With more than 5,000 members operating some 14,000 storefronts, Nationwide Marketing Group is the largest buying, marketing and business support organization of its kind, representing billions in combined annual sales across the membership. For over 50 years, the organization has remained committed to the independent channel, empowering members with the scale, sophistication and efficiencies they need to compete while delivering the unmatched business intelligence, tools and resources required to win in an ever-changing business environment. To learn more, visit our website at nationwidegroup.org or Nationwide Marketing Group LinkedIn


Why You Want to Work Here:

At Nationwide Marketing Group, we believe our strength comes from the diversity of our people and the communities we serve. We’re committed to building teams where every individual feels valued, included, and supported to do their best work. We know that different voices and perspectives don’t just make us stronger—they help us serve our Members better.

But culture at NMG goes beyond our commitment to diversity and inclusion. We’re a community built on collaboration, respect, and a shared drive to help independent businesses thrive. Here, you’ll be part of a team that celebrates wins together, tackles challenges head-on, and invests in both professional and personal growth.

NMG is proud to be an equal opportunity employer. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or any other protected characteristic. If you need reasonable accommodations during the hiring process, please let us know—we’ll work with you to ensure you have the support you need.


What We'll Do For You: 

  • Competitive base pay and performance bonus, dependent on role. 
  • Medical, Dental, Vision with low-cost coverage options 
  • Employer Paid Basic Life/AD&D 
  • Employer Paid Short-Term and Long-Term Disability 
  • MetLife supplemental insurance benefit options 
  • Matching 401K with 100% vesting 
  • Open PTO Policy, Paid Holidays, 10 weeks Paid Parental Leave to help you prioritize what matters most to you
  • Business casual work environment
  • Rewards & recognition platform -- earn points & redeem for merch!
  • Discounts Program on Electronics, Cells Phones, Health & Wellness, Travel, Entertainment, Home & Auto, Pet Insurance and more!

Job Summary:

Job Location: Remote; Open to all U.S. candidates. Offices in Phoenix, AZ & Winston-Salem, NC 

About the Role: 

We are seeking a Software Development Manager to lead core product software engineering teams for OneShop, NMG’s flagship e-commerce platform. This is a high-impact role for a leader who thrives in fast-moving environments, brings structure and focus through Agile discipline, and turns complex, shifting priorities into predictable, coordinated delivery of scalable, stable features. 

You’re the type of leader who brings order to complexity. When priorities shift, you create clarity, align teams, and keep delivery on track. You balance technical understanding with people-first leadership—coaching engineers to think strategically and execute reliably.

You thrive in fast-moving environments, translating business goals into clear technical plans and removing blockers along the way. You value delivery discipline as much as developer growth, knowing both are essential to building great software and strong teams.

In this role, you’ll lead and develop full-stack engineers while partnering with Product, DevOps, QA, and Architecture to translate business objectives into clear, executable technical plans. You are both a delivery driver and a people developer – ensuring your teams operate efficiently and grow in capability. 

The Software Development Manager is the delivery and people anchor of the organization – responsible for creating clarity, removing blockers, and empowering engineers to execute on well–aligned plans. While you may not be hands-on in the code every day, you’ll maintain a strong technical understanding to guide decision-making, uphold engineering standards, and connect strategy to execution. Working alongside Engineering leadership, you’ll ensure that both the system and the humans building it operate at their best. 

The ideal candidate has led teams building modern web platforms using Node.js, React, Hasura/GraphQL, Google Cloud Platform (GCP), GKE, Pub/Sub, BigQuery and Kubernetes.  

Responsibilities:

  • Lead and develop engineering teams across the OneShop platform –setting clear expectations, providing feedback and coaching, and driving career growth.
  • Ensure predictable, high-quality delivery by managing sprint cadence,technical backlog health,and dependency coordination
  • Translate business goals into executable technical plans in partnership with Product, DevOps,QA and Architecture.
  • Drive platform improvements insecurity,reliability, scalability, and performance.
  • Establish rhythm and accountability across teams, remove roadblocks, clarify priorities, and balance capacity across competing demands.
  • Advance process maturity across the SDLC– including CI/CD,observability, code quality, and documentation– to strength delivery and release discipline
  • Foster a strong engineering culture through mentorship,clear communication, and cross-team collaboration.
  • Guide teams through high-visibility initiatives, aligning multiple stakeholders and maintaining focus under pressure.
  • Conduct performance management, feedback, and development planning to grow high-performing engineers and future leaders.
  • Stay current with industry trends and advocate for continuous improvement and innovation

Required Qualifications: 

  • 5–8+ years of engineering experience, including at least 2+ years leading or managing software development teams in a modern web stack environment.
  • TechnicalbackgroundinNode.js, React, cloud infrastructure (GCP preferred, AWS/Azure transferrable).
  • FamiliaritywithGraphQLor similar real-time API frameworks.
  • Experience with CI/CD pipelines(e.g.,ArgoCD,GitHub Actions, Azure DevOps,CircleCI, or similar).
  • Proven success leading Agile teams thatbalance speed, quality, andaccountability.
  • Demonstrated ability to improve delivery practices– release management,code review culture, test automation,and observability.
  • Strong communication and facilitation skills;able to bridge technical and product conversations
  • Strategic problem solver with collaborative mindset,capable of developing talent and aligning teams toward shared outcomes.
  • Ownership-driven and decisive under pressure; able to navigate ambiguity and keep work moving forward
  • Familiarity with PCI Compliance requirements and secure coding principles

 Preferred Qualifications: 

  • Experience in eCommerce Platforms or other large-scale, high-traffic systems
  • Experience with serverless platforms or edge computing
  • Experience with distributed systems and high availability architecture principles
  • Contributions to open-source projects

You’ll Thrive Here if You’re:

  • Strategic: You see beyond the sprint—connecting technical execution to long-term business outcomes.
  • Structured: You bring clarity and rhythm to moving parts, turning shifting priorities into organized delivery.
  • Technical: You understand modern web architectures and can guide decisions that balance scalability, performance, and simplicity.
  • People-Focused: You coach, mentor, and develop engineers, knowing that strong teams build strong systems.
  • Decisive: You make informed calls quickly, especially when ambiguity or pressure threatens progress.
  • Collaborative: You work seamlessly across Product, DevOps, and QA to align goals and remove friction.
  • Accountable: You take ownership of outcomes, ensuring commitments are met and standards stay high.
  • Continuous-Improvement-Minded: You don’t settle. You push for better code, better processes, and better culture every day.

Work Environment:

Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of workstation and other office equipment. Frequent typing, writing, bending, and twisting. Must be able to lift up to 10 pounds.

General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.

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